Product Exchange/Refund Regulations
- All fees and charges paid for any map products shall be non-refundable.
- All digital map products shall be non-exchangeable.
- Paper map products can be exchanged if defect is caused by printing problem. Returned paper map products must be in good condition and exchange request will only be entertained once for each purchased item. The difference will not be returned if the price of the exchange paper map product is lower than the original one. Lands Department reserves the right for final decision on paper map product exchange.
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